Today, i had a lecture from a renowned faculty. It was on the business basics, one point that i learned, though still am doubtful is this, he said that the customer has to be the centre of attension of the employee.. what i suggested was a model of a closly bound triange , based on support of each other, between me , collegues, and the company. while the customer is associated with the company and is knitted with the company as an entity, with i, working on the customer satisfaction as the base of standerd, which received a big no. the reply was it has to be a circle with customer as centre, company, collegues as surrounding circle, and i making the outermost circle, to take care of the complete system. i felt disaggreed,
reason! well i have been i customer service too..and take service too..and within few days will be serving the customers as an engineeer. how is a customer associated with me. i know i have to work for him. but how is he working for me, dont tell he is paying for me. he is paying for the company and paying for the product, he doesnt know who apurva is he does’t know who i am, or my collegue is, well so how am i going to work for him.
I did put this point to him.but his reply was simple. as an employee i am like a mother, who holds a child in the womb, customer, company, coworkers all are the kids, and i have to take care of them, he is a very learned man that i know, and he is right too, that i understand, but i still dont understand the reason..i
learned this way back..you dont question whose wisdom you respect, because i respect that man for his wisdom, hence i have accepted his words and have left it on time to let me know how exactly it means..i ll be following……it ..if someone has a view on it..
have a nice day….
you say life has a dimension..
yes life has got a dimension, i am ready to wake up to run, but cant wake up to study!!!.is that justifiable. no it is not..i have a work to do and i am not ready to do it, that is not Ok. i have a responsibility towards myself. as i write about it, i remember watching Coach carter, most of the time we end up our time doing things that only give us pleasure, a moment to remember, not on things that will keep us alive, a man with greatest memories of life but lying in the dust of poverty, of backwardness, what is he going to do with it, a man in slum due to his neglect, let him have been a national class athlete..whats he useful to the nation and to him……don’t take me wrong..but if i can change my life and i haven’t, then its my fault…and 99% times it is our own fault..
we don’t pay attention on what is necessary….and keep on doing things which get us attention, make us heroes of the moment, Hey! aren’t you the man you ran the marathon, cool! nice knowing you.
really i am telling you this is what i have been doing, (remember this is about me not about you) doing things take made me hero of the moment, collected memeories of lifetime.Life time, by the way what is my age? i am 23 years old, and i have a memory of life time, friends i will remember for life time. But! question is? do i still have a life, do i?
well no, i am still struggling in life, i am still a non achiever as per my career as an engineer is concerned. i am a rookie. So should i be collecting memories of life time..or i should be making life first. should i make a life that is on a green field , where i have a lot of memories to remember, or am i making a life of memories to be spent is a house of 1500 sq feet house until the day i die..
i am for the first one..have a life, then make if memorable, it doesn’t mean i should not dream , it means dream but make reality too. be a man not a machine…
Today when i’ll go back to my room, first i finish my days work and assignment then i will study, and then sleep, in the morning when i wake up, yes! i will go to take my run, but when i return back it will be 1 hour of study before i go for my lactures….
god be my partner..amen….Apurva
How hard it is, sometimes, to trust the evidence of one’s senses! How reluctantly the mind consents to reality.
- Norman Douglas
some things are there you feel you should have done before. If you know you have to do it then why to give it a second thought. Its more dangerours to be silent then to do. For a silent mouth doesnt mean a silent heart. It keeps on grumbling. I should had have written this post yesterday itself.. but some how i kept off..it took its toll.
Its hard to face a fact, to accept life is one and only thing that is necessary but a man generraly doesn’t like to accept it. I have been attending some really good lectures on economics and trade since last week. last two days i had a lecture from a very learned person, but there was a big difference in this one. Sir was having physical issues… but he was there teaching and briefing us..i was there just there next sitting in front of him..i was attendign the lecture but my head was disturbed ..” if it can happen to him it can even to me..he had his knowledge to keep him going, what am i having?
this question was one thing that my mind could not let go. I have been stunded by the practicality of the situation..its easy to say every such person is normal , i dont feel a different but its wasnt that easy for me to accept the truth. he had his magic that when i listened him his appearance did not matter. but some times when my concentration broke and i looked at him, it kept on shocking me. Its not easy to accept it.. i have been acting normal, i am not i had started grumbling , carelessness took me over , i woke up late, reached office late, did irregular work, today worst of all missed my weekly run. its was shocking for me, for todays run was very imp for me. and i missed it , and you know its hasnt been like me to miss my daily run that too on
this is what i wanted to write about the happenings, it was stupid of me to think so much on it, it was my first experience with such a person, i ll adjust soon. you must have some one to talk too.abut such matter.otherwise it really hurts hard. now my head is not getting off of it, and i dont have a way to take it off either, but i realize one thing , if it is , it is. I can not do anything about it, what is importent for me is my life, my day , my work,
if i cant escape a ghost , then i must accept it and move on, i have to work for better standerds and better life.
what best i can do is just live it, my life is importent, my run is importent, i have to do the first things first , god will bring peace or a way to it, my head if can not rest due to a disturbence, then it has to be realized that if not today , then it wont tomorrow either, simply because it just doesnt know the way, if it knew if would had have spoken yesterday itself, i cant live in a hole and say its dark, if its dark here, then, move on, its not here means its not here, go on to a next destination, its not promised the answer is there, but atleast its better then sitting clueless, may be, may be answers are waiting there, but one thing is certain ,they are not here, lets go…….
It raining…Today’s second day of rain., one good shower and the world starts looking different. your prospective towards life, world , beauty , girls, people, politics, books everything changes.
Its a new life, its a new and great world that awaits, i love rain. i love the touch of rain drops(to be true i even love getting wet in thunderstorm too.) ..there’s a magic that lies in the humid air. Its makes you feel wet, it makes you feel…you are vulnerable.
childhood, one day i was out and a thunder shower poured in. i had no place to hide., then i never needed one.It isn;t that i still like cold water bath., but i can take a shower now, and i love to get soaked in water. Let it be with a pipe, or in holi or pool, water fight, or sea water.I just had my first experience of sea too.
Since last so many days ..i was out no blogs. no notes…I dont keep a diary now. just this blog..so i was missing a computer..i was out for a trainging , technical one ..work thats what it was , learning thats what it meant, out in desert , with collegues, just a hostel, great food, community nothing no girls, no life, no net no hang outs, just a hoslet covered with ground all over thats it. every day take a bus and go to the site , learn there. and then come back to sleep, to have sleep is really great.
For the first time in my life i saw a ship, first time in my life i started feeling what really a dream is. what really huge is. How can a person live in a desert? strended, alone, out of contact? Yes, he can give him a dream, give him a heart , and he will , thats what i learned. thats what life is all about, life is all about dreams not about dreaming, but about having them , and then making them make true. I may not be writing this much in future , soon i will be leaving for the site…but ill live a dream.. i ll be with a dream. I have learned for first time what sea is like ..how sea water tastes..how a wave feels…Apurva