By Niraj Kumar Sr Software Engineer, E-mail:
Bangalore , India
Contact No: (Mobile).
' 2002 Niraj Kumar. All right reserved.
ABSTRACT:
Though concept of ERP is about one decade old and industries likeelectronics , chemical, steel manufacturing, cement etc are fastly implementing concept
of ERP ,still mining industry is far behind. This paper is an attempt of conceptual
implementation of ERP in mining industry.
Key words:
MINING, ERP, MRP, ENTERPRISE, INVENTORY MANAGEMENT,SALES & DISTRIBUTION.
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Background
- Human history is marked by measure changes for betterment of existingfacility, and making existing facility more efficient in every period. However attempt in
this direction has increased manifold in last few decades and particularly after the
invention of computers. Consequently, the first business activities to be computerized
were inventory control and purchasing. The need for software specifically designed for
manufacturing operations led to the development of MRP in the early 1970s and
subsequently to MRP II (manufacturing resource planning). But these systems failed,
which gave rise to the development of MES (Manufacturing execution systems). Then
came demand forecasting and DRP (distribution requirements planning), Which paved
the way for supply chain management. ERP encompasses both MES and supply chain
management capabilities to use new technological opportunities brought forth by the
internet.
Introduction
: In this age of global technology, global trade and nature ofcompetition are changing at faster rate than ever. Fast and accurate information is the key
for success. In this scenario, companies have to protect their profits and remain
competitive in a crowded market and with sophisticated customers. Like any other
industry, mining industry can't afford to far behind to these changes and ERP is a tool by
which chances of success increased considerably in these conditions.
To fully understand ERP and its implementation in mining industry, We need to
answer certain question like what is ERP, what is need of ERP in mining industry ,what
are benefits of ERP implementation and many more. So in next few section we try to
answer these questions one by one.
What is ERP?
ERP is acronym for enterprise resource planning. An enterprise is a group of
people with common objective of making profits. But traditional mining industry is
divided into a number of sections like Surveying, Production Planning, Production,
Material requirement, Sales and Distribution, Finance ,Humane Resource Development,
Machinery Maintenance etc which has very limited interaction with each other and in
many cases isolated with each other. So very limited data are available about a particular
department to other departments and top management. As a result, Instead of taking
organization towards a common goal, the various departments end up pulling it in
different directions. Sometimes objectives of different departments are conflicting. For
example, Sales department forecast higher demand for coal .To meet this demand
production department require new machinery, but Financial department wants to reduce
purchasing cost. These may lead to disruption of normal functioning of the organization.
But in ERP system , Data related with all the departments of the company are
stored in a central database, so that each department can access it and exactly able to
know what others are doing in no time. Why they are doing it and what are required to
move the company towards a common goal. The ERP system helps to accomplish this
task by integrating the information systems, enabling smooth and seamless flow of
information across departmental barriers, automating business process and function and
thus helping the organization to work and move forward as a single entity. Thus ERP
system able to improve efficiency of an enterprise drastically.
What is need of ERP in mining industry?
To apply any new technology or concept in any industry, We must first identify if
there is really a need for that and we can’t adopt a new thing only because others are
doing the same. Important point which identify needs of mining industry presently are
'
In this age of liberalization for survival, there is urgent need in mining industry tooperational excellence responding to the demand of customers for faster services
and lower cost compared to the competitors.
'
There is need to customer intimacy leading to a closer relationship to the customersand integrate the customers into the company’s core process.
'
To ensure high quality or quality of mineral which is required by the customer.'
In many cases, high grade ore are depleting and so we have to move towards lowergrade minerals ,whose economic mining is possible only by improved technology and
increasing operational efficiency.
'
Most of mining companies in our country are running into loss due to lack oftransparent and efficient management. so there is urgent need for increased
transparency at every level of the industry.
'
As gestation period is comparatively high in mining industry, there is urgent need inreduction of these by increasing efficiency at all stages of (like exploration,
development etc). of mining.
'
Able to adopt new technology of mining in efficient way like telemining (which isthe use of current state. of art technology, including u/g communications,
Positioning, process engg., monitoring and control systems to operate mining
equipment and systems) ,computerized truck dispatch system, navigation systems
(which supply information accurate to, the millimeter on the size, shape and location
for all underground working) ,which can be used with a CAD like system showing
the mine’s workings in real time.
'
Able to use different mining software for exploration, reserve estimation, mineplanning, feasibility studies, operations and control and simulation work.
'
To harness the potential benefits of information technology and internet.What are benefits of ERP implementation in mining industry?
ERP implementation in mining industry has both direct and indirect benefits. Direct
benefits are reduction in lead time ,greater transparency and fast data transfer,on time
shipment, reduction in cycle time, increased worker efficiency etc to name a few. While
some indirect benefits in terms of better customer goodwill ,helps in increasing customer
base.
Requirements of ERP implementation and problems in fulfilling these requirements
w.r. to mining industry
'
For successful ERP implementation support from all its users from lower level tohigher level is necessary. There is human nature to resist changes and chances of
elimination of jobs is also high. All these are big problems to deal with in developing
countries like ours.
In Indian mining industry, at lower level there is illiteracy and also tendency to
obstruct changes at higher level due to many factors. These are the measure obstructs in
ERP implementation.
'
Existing technology of mining, nature of business being done and hardware, softwareand data base management systems infrastructure in the company is largely going to
influence the ERP implementation. However, most of the mines or mining
organization has very little infrastructure ,so it also creates problem in ERP
implementation.
'
A team of experts is required who can understand the problem of mining industry aswell as pros and cons of ERP, but at present our country is lacking in this area.
' There must be willingness in high level of company and also people in management
must be motivator for successful ERP implementation. Excellent training facilities
and skills are required.
'
High cost of ERP implementation. so it is always required to do a cost - benefitanalysis, before actually going in for ERP implementation. Important cost involved
are:
*High training cost of worker’s and other employees.
*Cost in data conversion i.e. cost involved in converting data from traditional
system to ERP system.
*High testing cost.
*Other high cost in increasing infrastructure for ERP and using latest technology in
every operation.
Important Components of ERP system in mining industry:
Important components of ERP system in mining industry can be Finance
deptement, Surveying departement, Production planning, Production, Material
management, Sales and Distribution etc. Most significant thing about these modules are
information transfer is fully automated and beyond departmental barrier is possible in no
time. To understand it in better way let us take a very elementary example. Suppose a
small coal company receives a purchase order. In the non - ERP environment the order
entry clerk will enter the order details such as quantity of coal, quality of coal, address of
delivery etc. These order details are then passed on to the finished good coal storage
department, Where the in charge of the department checked if coal of required quantity
and quality are available or not. If coal are available, then distribution department load it
in trucks and send it to the customer. The accounts department of the company is also
notified, where bill will be prepared and sent to the customer. If coal is not in stock, then
through production planning department it will pass on to the production department
with time schedule for production and production department after checking with
materials management department if all materials such as explosives, drilling machines
etc are available and accordingly action is taken. Some machines may be not in working
condition and production might get delayed and help of machinery maintenance
department is required. Information transfer may take a week or even more.
However in an ERP system, these same activities will happen differently. As
soon as, the order entry clerk enters the order of coal into the system, the system
checks the inventory records and finds out whether coal are available or if the coal are
available, procedures are triggered automatically that will inform people in the sales and
distribution department and finance department. The information will contain the details
of coal to be shipped, the most economic route to the customer and so on. Also, the
system will trigger procedures in the financial modules so that bills are sent to the
customer. The information is transformed electronically through electronic data transfer
(EDT) and the payment are received electronically through electronic funds transfer
(EFT). If coal are not available, the production - planning module makes a production
schedule. Which is made available to the production, materials management and
machinery maintenance modules. So that everybody is prepared to start production as
per the production schedule. The materials requirement planning is done and any
material that is not in stock is ordered. The supplier is informed and associated processes
happen electronically. The machine maintenance gets the lists of machine required and
ensures that all of them are available. Thus, the production of 14 the coal goes on without
any hitches. An order entered into the ERP system by order entry clerk, triggers a whole
lot of procedures and automatically performs a host of functions. All these processes
take only a few minutes to complete.
After the order is received with a very short period of time, the coal are on their
way to the customer. If coal are not readily available, the customer is informed about it
and is given a delivery schedule. Other than the order entry clerk and people in the
distribution, production and maintenance departments, all the other tasks are done by the
system and that too automatically. In a Non - ERP environment, these tasks could take
days or even weeks to complete. since the ERP system stores all the data in a central
database and since the database is updated by all the modules on a real time basis, the
information available in the database is up - to - the minute. This integration of the
different business function and automation of the business processes and availability
(which is accurate and current) is what makes the ERP system capable of producing
dramatic improvements in productivity and profitability. Now take a look at various
components of ERP in mining industry briefly.
Finance Management Departement
: As soon as the initial indication of minable ore isfound work of Financial module starts.From economic evaluation of the project to cost
benefit analysis to exploration, development and exploitation at every stage financial
module plays an active role. It links to all departments of organization from Material
requirement to production planning ,production and Sales and Distribution to HR and R
& D section. This module is also responsible for cost benefit analysis of each activity
within the organization and also all cash inflow and outflow is done via this departement.
Financial module of a mining enterprise should capable of dealing with special conditions
that exists in mining industry like its Exhaustibility, Remote location, need for heavy
investment in infrastructural facilities, Pollution control measures, Quality constraints,
Price fluctuation and particular country tax regime like royalty, dead rent taxation,
custom duty, corporate taxes etc as applicable to the mining industry.
Production planning and production. Department
Production is key to any mining industry. All other activities evolved around this.
The key concept in operations management is transformation, the conversion of
resources into minerals. Managing of production units starts with planning the total
production system. The planning process for mining operations is very complex and so
incorporating all information is not an easy task in any ERP module. In ideal ERP system
we prefer our production unit to be make to order rather than make - to- stock. However
even after using the latest technology of wining coal it is not possible to follow make - to
order philosophy.
A typical mine production planning module in close interaction with
surveying department and data available from exploration, development etc should able
to do geostatistical analysis so that to estimate the quality, quantity with higher accuracy.
It should also responsible for design of workings, equipment selection and able to give
exact time schedule for production.
A typical mine production planning module has following subsystems:
'
Geostatistical analysis of available data'
Working design of mine production'
Selection of equipments for production'
Ventilation planning in case of U/G mine'
Production scheduling'
Plan transportation system inside the mine'
Inform maintenance department about maintenance of machineries'
Inform material management department about requirement of materials.'
Give update information to quality control department about expected quality ofcoal.
After getting production schedule from production planning department
production department starts working. This module should able to ensure that all
provisions of Act, regulation etc are followed strictly and safety should given top priority.
Its important work should be
'
Remove overburden in case of open cast mine'
Win coal'
Monitor wining coal , Monitor O/B Removal'
Assists in optimum inventory'
Responsible for adequent ventilation ,roof support in case of U/G mine'
Responsible for drainage of water from mine'
Responsible for power supply to the mine'
Give information about exact quality and quantity of coal supplied to sales anddistribution department.
'
Estimation of life of various equipment and machineries.'
Responsible for transportation of minerals from mine to storageHuman Resource Management Department
Even today in our country mining industry is largely a manpower
driven industry as many units of mining industry like development ,drilling etc lack
proper advancement. Also there is large scale illiteracy at lower level and largely labour
force in our mining industry is in grip wine, tobacco and worst of all heavy loan taken by
them from private money lenders. Also safety ,health and proper understanding of mine
plans and Act, Rules, Byelaws and Regulations are necessary for efficient functioning of
mining industry. All these factors placed a heavy burden on HR management department
in mining industry. So HR module of ERP is capable of dealing with all these problems.
Apart from that HR management is responsible for new recruitments, Training of existing
as well as new manpower ,small health care provisions for its employees, maintain the
profile of each members of the organization so that management is able to choose best
among them for any specific work. It should also responsible for spreading safety related
propaganda among workers and arranged meeting, outings, foreign trips etc for the
organization. It must also study behavior of the manpower against any specific cause and
able to record absentees, work schedule etc of any particular employee.
Machinery Maintenance Department
Machineries are heart of any mining industry. Any mining industry can’t achieve
excellence with unreliable equipment. In ERP system our target is to obtain quick
response production and elimination of wasteful production practices. In these
circumstances, machine breakdown and idle time for repair are not acceptable.
Any mining industry has a number of heavy and small machineries like Shovel, Dumper,
Loader, SDL, pump for water drainage ,Winding engine, Various types of fan for
ventilation, ome crushing and grinding plant in case of Metal mines, Gate end box etc.
Successful performance of all these machineries under mining condition is vital for
profitable mining. Operations of machinery maintenance department can be classified in
four measure categories:
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Maintaining a database about machineries with name of supplier, date of supply,guarantee/warranty period, price, type, efficiency, case history of the equipment.
Maintaining the case history helps in future decision making about machinery,
deciding about maintenance schedule etc.
'
Reliability study of all machineries under specific condition and based on thatsuggesting a maintenance schedule , precaution required during operation,
maintenance required and active life time of equipment estimation and suggesting
means to improve reliability of a particular machinery or system.
'
This department should also help the management in selection of machineries undergiven condition by some scientific or engineering method like partial ranking method
or multiple attributes decision making system etc.
'
Regular supervision of machineries, planning maintenance schedule and doingmaintenance work within the stipulated period ,so that chances of machinery failure
during production hour is minimal or negligible.
Materials management Department
: Wide range of materials are required formining ,from components of different machineries to explosives, support system to any
other materials required for proper functioning of any organization. Materials
management department has various constraints like availability of space , EOQ etc and
within these constraints our target is to minimize cycle time and overall cost. Also for
each it should calculate economic order quantity and accordingly order should be placed .
Quality Management
: It is unfortunate part of mining industry that we have no controlover quality of minerals. However, the quality of ores may be different at different
mines or sections in the same mine and by proper mixing the minerals, we can improve
the quality or supply the mineral of desired quality. Also quality department can ensure
the washing or processing of minerals if required and improve the quality of mineral
supply and take advantage over its competitor. The quality management priorities shift
from production planning to production and sales and distribution as well as listening to
complain of customers about quality of minerals.
Quality management department of a mining enterprise should have following
components:
'
Planning the production and after production activities in such a way so as t6o deliverbest possible quality to customer
'
Inspection of the quality of minerals at various stages after the production and beforethe delivery
'
Controlling the quality and suggesting some washing etc if requiredSales and Distribution:
With today’s bossiness environment characterized by growing competition,
shrinking cycle times and accelerating pace of technological innovation, it is no longer
enough for any mining company to have good mineral quality and enough quantity, but
focus should now on core competencies and closer partnerships over the whole supply
chain. Customers want higher quality of mineral and shrinking lead time. To cope with
this ,mining companies should make a sales and distribution model, which is customer
centric. In mining industry mostly contract handling is the standard practice. Contract is
nothing but agreement with customer. So this require that company must retain the
current customer base at the same time try to expand the existing customer base by closer
interaction with customers like mail campaign. It may led to success or failure. In case of
success , customer do enquiry about the minerals etc and finally orders from cont6ract is
obtained and delivery is scheduled. So sales and distribution component of an ERP
system should have following ingredients:
'
Sales and distribution should have a database with information about total reserves,quality of minerals, production rate, Detailed information about customers, materials
required by company and its supplier. With detailed information about how much
quantity ,quality of mineral is send to which customer with their cost, date and time
of delivery, so that all these information are available on time to decision makers of
the company.
'
Making an efficient inventory planning, maintaining mineral stock on the basis ofreliable forecast and projecting delivery schedule.
'
Transportation and shipping-Choosing and maintaining most efficient and economicroute to customer as well as ensuring proper supply of material to the company and
assigning these by using efficient assignment and scheduling algorithms.
Finally combining all these to obtain result closer to J.I.T. philosophy and to
minimize overall cost. Now take a look on the logical view of sales and distribution
system in a modern mine enterprise.
Apart from all these while practical implementation of
ERP in mining industry cost benefit analysis , project planning and its implementation in
phased manner ,end user training and always adaptability with new technology is
required.
Conclusion - Based on the above discussions following conclusions can be drawn:
'
ERP system can help mining company increase its market reach with faster rate ,improved production and distribution ,processed and more personalized interaction
with customer.
'
This enables the mining company to have its executive times becoming available forbetter and more productive causes, elimination of unproductive works, improved
decision making due to availability of timely and appropriate information.
'
In Indian mining industry due to lack of understanding by mine managers thatbenefits of any computerization project can be derived only after successful
implementation of the system. So to take benefits of ERP system, managers need to
shade off conventional management style, co-oporate for changes at corporate ,
operational lend during implementation. Otherwise chances of ERP Implementations
are very dim.
'
For getting better results of ERP Implementation, mining industry needstechnological advancement in development, exploitation etc. So mining production
unit should move towards automation.
'
With increasing base of internet and expected increase in E- commerce, it isexpected that except in production, all other units of mining industry going to adopt
ERP system in near future.
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