Since the introduction of predictive dialer technology in the 1980s, DAKCS Software

Systems has been a leader in the creation of integrated dialer solutions for their clients.

Today the DAKCS solution has evolved into a leading edge product mix (dialer and IVR) that has revolutionized and simplified the overall collection process. By minimizing the time that management must dedicate to dialer activity and insuring that collectors are talking to the “right party”, the next generation dialer allows clients to focus on their primary objective: the collection of money.

Recently, DAKCS introduced its most exciting new product design. This latest technological breakthrough provides the answer to the right party verification issue in a simple and straight forward manner. By creating a graphical dialog designer that is client server based and accessible from the desktop, DAKCS has developed an easy touch system that allows managers the flexibility and ease of building multiple dialogs with

multiple branches based upon specific user requirements. Utilizing both “text to speech” and voice files, managers can create dialogs for inbound and outbound campaigns.

They can create their own messages and scripts (from their desk), which could include the critical verification of social security numbers, as well as the simplification of credit card transactions all with or without collector interaction. From a simple three step dialog to a very complex multi-branch dialog involving multiple menu options that can even include language options, this amazing new product delivers what clients need, when they need it.

According to Chris Campbell, DAKCS Executive Vice President, “we are excited about our latest technological innovation. We pride ourselves in being a customer centric organization. By listening to our customers, we have designed a new contact management solution that provides robust new functionality plus effectively addresses a major industry concern.

VIC Features and Functionality

VIC works with Microsoft (MS) Windows XPbased workstations and Microsoft 2003 servers. Microsoft’s SQL database management system transfers data to DAKCS’s Beyond.Net, The Sting and other applications. VIC scales from four to 288 lines per module box, with larger organizations installing as many boxes as necessary.

Managers define work flows in a graphical dialog editor by “dragging and dropping” various icons into flowcharts, representing the various steps and options available to the agent and tasks performed by the dialer or IVR. The system’s IVR text-to voice technology provides an automated greeting based upon text that is typed into a script such as a request for right-party verification during PD campaigns. IVR options then let right-party contacts transfer to an agent or initiate electronic payment transactions. The graphical display highlights each active step during a campaign, giving the designer a visual understanding of workflow progress and remaining steps.

Managers also determine strategies and tactics for working various types of accounts. A high-balance, early collection phase account, for example, could warrant repeat call back attempts, with managers defining the call back limit and threshold for pursuing skip trace data. VIC further enables managers to assign agent teams to field combinations of inbound and outbound calls.

To assure compliance with various statutes, VIC incorporates a range of automated controls. Right-party verification messages request the last four digits of a called party’s Social Security number or some other unique identification item. Message campaigns will not launch beyond legal hours. If an individual tries to make a payment using a credit card issued in someone else’s name, VIC also automatically transfers IVR-driven electronic payment transactions an agent for further verification.

For more information and a product demonstration, contact the DAKCS Sales department at 800.873.2527. or see our website at www.dakcs.com

Join in the fun and excitement of a Penn State game and get your tailgating and party supplies ready! Whether your tailgate party is at home or in the stadium parking lot, it's time to get your "game on".

If you are hosting a party, start off with PSU invitations and include all your favorite Penn State fans. From there it's easy. McLanahan's Penn State Room has all the tailgating and party supplies you will need to make your party a winner. Follow through on your blue and white theme with Penn State paper plates, napkins and plastic cups. Add the finishing touch and decorate with Penn State table covers, banners and football party lights.

Not sure what to serve? Include tailgating and party supplies such as Penn State Pasta, Mustard and Salsa on your menu. Don't forget to stock up on our Penn State cream mints to keep your breath fresh while cheering on the team! Psych up the crowd by playing the "We are Penn State" CD featuring over 25 of your favorite Penn State songs performed by the Blue and White Band.

The Penn State Room has great portable tailgating and party supplies for the stadium tailgater, too. Show off your team spirit with a Penn State Rolling Cooler, Folding Table and Chairs, and durable Soft Carry Cooler. By adding all of our paper products, you will be set for the perfect tailgate party.

No matter where your party is, put on your game face with Penn State paw print or logo temporary tattoos. But don't stop there. While surfing our website, order a Penn State Memo Pad and Pen to collect autographs of your favorite players or use it to make notes about what tailgating and party supplies you will need for the next big game.

View our entire selection of tailgating and party supplies on our website. While you're there, join our E-club. It's FREE! Don't miss out on our monthly newsletter featuring special coupons and discounts. Plus, all new members will receive a 20% off coupon on their next purchase. McLanahan's Penn State Room is your one stop for tailgating and party supplies "We are EVERYTHING Penn State!"
For more information please visit www.pennstateroom.com.

Stop, look and listen! That's what takes place when motorists see portable traffic equipment from Horizon Signal Technologies. When this happens, we have accomplished our goal of promoting safety in the workplace to both people and property. Through our commitment to providing high quality versatile portable traffic lights systems, we are able to assist not only in the everyday work zone, but in emergency and disaster situations as well. Horizon Signal Technologies is a company that consistently keeps up to date on product requirements; thereby promoting a reputation as an industry leader in portable traffic signals.

Our staff of sales and marketing professionals works closely with a complete distributor network. Additionally, our Research and Development Group is always working to keep abreast of the latest trends and application requirements of the portable traffic equipment marketplace. Horizon Signal Technologies' commitment to customer service continues even after the sale with complete and specific training. This type of service, coupled with our 24 hour support center, guarantees we will be available when you need us. Because of this dedication we continue to grow and add companies, like you, to our list of satisfied customers.

Horizon Signal offers a multitude of portable traffic lights and signal systems. Using traffic management systems in work zones and during emergencies keeps traffic moving and workers safely away from the flow of traffic. For the frequent user, it is an ideal investment. For our customers who need portable traffic equipment on occasion or who use a variety of signals, our equipment is also available
for rental.

Horizon Signal is proud to announce our new website featuring complete information about portable traffic equipment,
including videos of our equipment in action. Take a moment and tour our website at www.horizonsignal.com. After
reviewing the types of applications we can fill and the products we offer, please contact us to discuss your project requirements personally. During our discussion we can schedule a product demonstration at your convenience. You may choose to buy direct from Horizon Signals Technologies or from one of our qualified distributors. If you prefer to rent as a way of filling your needs, we will be pleased to accommodate you. Let us get started by helping you protect property and save lives with portable traffic equipment from Horizon Signal.

Techfocus picks Screen Pages to push online sales of technology accessories

Techfocus, the Internet retailer of technology accessories, has re-launched its online shop with extended e-commerce capabilities. The new website has been designed and built by Screen Pages, the online retail specialist.

Techfocus is operated by Kinch Electronics and offers the latest innovative products in the technology accessories field, currently focusing on products for the Creative Zen and Apple iPod range of MP3 players, a huge range ofFM Transmitter, TomTom Charger. In addition, the company stocks a wide range of accessories for wireless devices, PC peripherals, mobile phones and PDAs.

The new website, at http://www.techfocus.co.uk, has been designed and delivered as a fully bespoke e-commerce website.

The new website features clean, simple navigation; best sellers, filtered searches, cross- and up-sells, stock control, informative product information and, importantly, same day dispatch. Customers can make purchases at many points across the site ' directly from the home page or from category pages, as well as from product pages. Overall, the layout, design and usability of the site have been enhanced to yield a more professional, knowledgeable approach.

Since launching, overall site conversion ratios have improved by over one third (36%) and the rate of bulk deals and multiple purchases has increased by over 100%.

"We are very pleased to be working with Techfocus," said Roger Willcocks, managing director of Screen Pages. It's a business that has grown rapidly in a clear niche and is a very effective online operator with excellent fulfilment."

"Our internet business has been growing rapidly and it became critical to introduce a robust, flexible platform that would give us an infrastructure to expand our sales and marketing activities, as well as streamline our end-to-end processing. Screen Pages' approach and technology gives us just that," said Sam Kinch, founder of Kinch Electronics.

For more information please visit http://www.techfocus.co.uk.