A simple way to make
a good impression.
The expression one wears on one’s face if far more
important than the clothes one wears on one’s back.
Actions speak louder than
words, and a smile says, ” I like you. You make me happy. I am glad to see
you.”
You must have a good time meeting people if you expect them to have a
good time meeting you.
You don’t feel like smiling?
Then what?
Two
things.
First, force yourself to smile.
If you are alone, force yourself
to whistle or hum a tune or sing.
Act as if you were already happy, and that
will tend to make you happy.
“Action seems to follow feeling, but really
action and feeling go together; and by regulating the action, which is under the
more direct control of the will, we can indirectly regulate the feeling, which
is not.” -William James.
Happiness doesn’t depend on outward
conditions.
It depends on inner conditions.
It isn’t what you have or who
you are or where you are or what you are doing that makes you happy or
unhappy..
It is what you think about it. “There is nothing either good or
bad,” said Shakespeare, “but thinking makes it so.”
Your smile is a messenger
of your good will.
Your smile brightens the lives of all who see it.
To
someone who has seen a dozen people frown, scowl or turn their faces away, your
smile is like the sun breaking through the clouds.

Principle 2: Smile.

If
you don’t do this, you are headed for trouble
The average person is more
interested in his or her own name than all the other names on earth put
together.
Remember that name and call it easily, and you have paid a subtle
and very effective compliment.
But forget it or misspell it-and you have
place yourself at a sharp disadvantage.
Whenever you meet a new acquaintance,
find out his or her complete name and some facts about his or her family,
business or political opinions.
Fix all these facts well in mind as part of
the picture, and the next time you meet that person, even if it was a year
later, you will be able to shake hands, inquire after the family, and ask about
the hollyhocks in the backyard.
Sometimes it is difficult to remember a name,
particularly if it is hard to pronounce.
Rather than even try to learn it,
many people ignore it or call the person by an easy nickname.
Most people
don’t remember names, for the simple reason that they don’t take the time and
energy necessary to concentrate and repeat and fix names indelibly in their
minds.
If you don’t hear the name distinctly say excuse me I didn’t get your
name clearly.
Then, if it is an unusual name, ask how it is spelled.
Use
the person’s name several times in the conversation; try to associate it in your
mind with the person’s features, expression and general appearance.
Then,
when you are alone write the name down on a piece of paper, look at it, and
concentrate on it, fix it securely in your mind, in this way you will gain an
eye impression of the name as well as an ear impression.

Principle 3: Remember
that a person’s name is to that person the sweetest and most important sound in
any
language.

An
easy way to become a good conversationalist
Listen intently; listen because
you are genuinely interested.
That kind of listening is one of the highest
compliments we can pay anyone.
The chronic kicker, even the most violent
critic, will frequently soften and be subdued in the presence of a patient,
sympathetic listener-a listener who will be silent with the irate fault-finger
dilates like a king cobra and spews the poison out of his system.
Be more
eager to hear what a person has to say then even they are to tell it.
Many
people prefer good listeners to good talkers, but the ability to listen seems
rarer than almost any other good trait.
All we want when we are in trouble is
a friendly, sympathetic listener to unburden yourself.
That is frequently all
the irritated customer wants, and the dissat isfied employee or the hurt
friend.
If you want to know how to make people shun you and laugh at you
behind your back and even despise you, here is the recipe: Never listen to
anyone for long.
Talk incessantly about yourself.
If you have an idea
while the other person is talking, don’t wait for him or her to finish: bust
right in and interrupt in the middle of a sentence.
If you aspire to be a
good conversationalist, be an attentive listener.
To be interesting, be
interested.
Ask questions that other persons will enjoy
answering.
Encourage them to talk about themselves and their
accomplishments.

Principle 4: Be a good
listener. Encourage others to talk about themselves.. .

How
to interest people
The royal road to a person’s heart is to talk about the
things he or she treasures most.
Make an effort to find out what interests
the person then get them talking about it.
Talking in terms of the other
person’s interests pays off for both parties.
When asked what reward he got
from it, Mr. Herzig responded that he not only received a different reward from
each person but that in general the reward had been an enlargement of his life
each time he spoke to someone.

Principle 5: Talk in
terms of the other person’s interests.

Principle 6: Make the
other person feel important-and do it sincerely.