There are many authorities in India and in each state, where the complainant can himself file the complaint without the aid of a lawyer. They are not courts. The orders of these bodies are typically passed in a shorter time as compared to the judiciary, i.e. the courts. If people are not satisfied, the aggrieved parties can appeal in High Courts. We need to know what their lawful powers are while conducting hearings, following various procedures for ascertaining facts and giving orders. (As I live in Mumbai and work with a focus on Maharashtra, readers may find that there is extra emphasis on Maharashtra. However, these points are relevant to all states of India.) Please read the below analysis and understand where your rights lie.